
Frequently asked questions.
HOW TO CONTACT US?
If you want to commission a design, have questions about specific garments or are just interested about the possibilities of commissioning, please use our contact form or email us at inquiry@curiodesigns.info.
Direct messages on Instagram often go unnoticed and opportunities may be missed. Even if it doesn't result in an order, specific questions are better asked here.
If you have an order you want to place or want to get information about a potential order, you should provide the following information if possible.
- a date or time period when you need the order
-your budget
-your wishes regarding the design
If you do not have a specific date, budget or design request, it is of course still possible to place an order. However, any specifications that exist should be stated directly.
WHAT DOES THE ORDERING PROCESS LOOK LIKE?
After we received your information and you would like to proceed with a commission, we will begin the design process together with an initial meeting.
Once the design has been determined, you will receive a contract. This contract specifies the design, the end date and your chosen method of payment.
HOW WILL THE FITTING PROCESS WORK?
If you are local to Philadelphia, Pennsylvania, we would love to have you come into our atelier to fit you in person. If you are not able to travel to us, fittings can be done by mail.
After you have placed an order, you will receive a list of measurements and instructions on how to take them. Based on your measurements, a test garment will be constructed and mailed to you. Together, we will conduct a fitting via video call.
How much does a custom design cost?
Giving a price range for a custom garment is difficult to do, because of the many different variables at play. Choice of materials, time frame for the design to be constructed, and the complexity of the design are just a few things that can influence the price of your commission.
Having a price range in mind when requesting your initial design is best practice so that we can create a design that suits your needs without going over budget.
HOW DOES THE PAYMENT WORK?
We are able to accept payment for commissions in installments when convenient for the client. 50% of the total cost of the commission must be paid before work on the garment can start. Payment must be made in full before the garment is shipped. Payment schedule and method can be arranged individually with each client.
A small design fee is remitted at the beginning of the design process. This acts as a deposit and will secure you a spot in our schedule, whether your dress will be made directly or for a future date.